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Shopping Terms

 

Terms and Conditions of Business

 

 

There is no minimum invoice value and we would be delighted to receive your order.

 

CONFIDENTIAL ORDERING

We will only use the supplied confidential information to contact you to advise of anything that may affect your orders - before the goods are despatched.

EX-STOCK

Stock items are usually despatched within a few working days of receipt of order and payment.  We will contact you regarding any out of stock item or if there is an unusual delay in despatching the goods.

SALES

Sales are to pre-arranged account holders and payment with order cusomers onlyPro-forma invoices are available upon request.

PAYMENT

Existing credit account customers via cheque or BACS payment at the end of the month following the month of invoice.

Cheque or credit/debit card payment with order - we will not debit your card until the goods are ready for despach.

 

 

 

 

VAT

Prices listed on this website are exclusive of VAT.  The VAT is currently charged at 17.5%  and will be added to all UK Sterling prices and carriage costs in accordance with current regulations.  A UK VAT invoice will be issued to all customers.

PRODUCT SPECIFICATIONS

All specifications, sizes, colours and descriptions are considered by the manufacturer to be reasonably accurate and we cannot be held liable for slight discrepancies.

GUARANTEE

Goods are supplied with a 12 month replacement guarantee - if faulty. 

If you are unsure about the suitability of any product please telephone and discuss it with us in advance.  The delivery costs cannot be refunded if the goods are returned as unsuitable or 'no longer required'.  The purchaser is responsible for return carriage costs and a credit note or discretionary refund will be provided on undamaged goods.  A re-stocking charge may apply.

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All goods should be inspected prior to signing for delivery.  If the goods are delivered damaged, please refuse delivery and ask the delivery driver to return them to us.

If the goods are faulty, or have any missing fixings, please contact us as soon as possible.

If a fault develops within 12 months of purchase, please contact us to discuss collection/replacement.